Terms of Use

Welcome to Veno Braids. These Terms of Use (“Terms”) govern your use of the Veno Braids website located at https://venobraids.com, including any webpages, booking links, forms, communications, services, content, and features made available through the website.

By accessing or using this website, scheduling an appointment, submitting information through the website, or otherwise using our online services, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

1. About Veno Braids

Veno Braids provides professional hair braiding, styling, consultation, loc maintenance, and related beauty services.

Veno Braids is located at:

Veno Braids 3985 Parkwood Road Bessemer, Alabama 35022 Phone: (205) 440-0561 Email: info@venobraids.com

2. Website Use

You may use this website only for lawful purposes, including:

• Learning about Veno Braids and our services;
• Viewing styles, photos, pricing, and service information;
• Contacting us;
• Requesting or scheduling an appointment;
• Receiving information regarding your appointment or our services; and
• Communicating with Veno Braids.

You agree not to:

• Use the website for fraudulent, unlawful, abusive, or harmful purposes;
• Attempt to gain unauthorized access to the website, server, systems, accounts, or databases;
• Introduce viruses, malware, malicious code, or other harmful technology;
• Interfere with the operation or security of the website;
• Scrape, copy, reproduce, or commercially exploit website content without permission;
• Submit false or misleading information; or
• Use automated systems to access the website in a manner that could damage or overload our systems.

3. Appointments and Consultations

Appointments may be requested or scheduled online, by telephone, by text message, or through another booking method made available by Veno Braids.

Submitting an appointment request does not necessarily guarantee that an appointment has been accepted until you receive confirmation.

You are responsible for providing accurate contact and appointment information.

Veno Braids may contact you regarding:

• Appointment confirmations;
• Appointment reminders;
• Schedule changes;
• Service questions;
• Deposits or payments;
• Hair preparation requirements;
• Follow-up information; and
• Other matters related to your requested services.

4. Appointment Policies

Certain appointments may be subject to additional booking policies, including requirements concerning:

• Deposits;
• Cancellations;
• Rescheduling;
• Late arrivals;
• No-shows;
• Hair preparation;
• Additional services;
• Length or size upgrades;
• Removal of an existing hairstyle; or
• Other appointment-specific requirements.

Any policies displayed during the booking process or communicated to you before your appointment are incorporated into these Terms.

Veno Braids reserves the right to refuse, cancel, shorten, or reschedule an appointment when reasonably necessary.

5. Deposits and Payments

Certain services may require a deposit or advance payment.

Unless otherwise stated during booking, deposits may be applied toward the total price of the scheduled service.

Any applicable cancellation, refund, rescheduling, or deposit policy presented to you when booking will govern that transaction.

Prices displayed on the website are subject to change without notice. Final pricing may vary depending on factors including:

• Hair length;
• Braid length;
• Braid size;
• Hair thickness;
• Style complexity;
• Additional hair or materials;
• Add-on services;
• Condition of the client’s hair; and
• Changes requested during the appointment.

Veno Braids may use third-party payment processors to process payments. Veno Braids does not necessarily receive or store your complete payment card information.

6. Service Results

Hair and beauty services can produce different results for different individuals.

Results may vary based on factors including:

• Hair type;
• Hair texture;
• Hair density;
• Hair condition;
• Scalp condition;
• Previous chemical treatments;
• Home maintenance;
• Lifestyle;
• Products used; and
• The length of time the hairstyle is worn.

Photographs, testimonials, examples, and descriptions displayed on the website are provided for informational and illustrative purposes and do not guarantee identical results for every client.

7. Client Responsibility and Hair Condition

You are responsible for informing Veno Braids of any relevant issues that could affect your service, including scalp sensitivity, allergies, recent hair treatments, damaged hair, hair loss, scalp irritation, or other concerns.

Veno Braids may recommend modifying or declining a requested service if we reasonably believe the service may not be appropriate for the condition of your hair or scalp.

Information provided by Veno Braids concerning hair care or maintenance is general beauty and grooming information and is not medical advice.

8. Minors

Clients under the age of 18 may be required to obtain authorization from a parent or legal guardian before receiving certain services.

A parent or guardian may also be required to make or approve appointments, payments, or service decisions for minors.

9. Photographs and Media

Veno Braids may occasionally ask clients for permission to photograph or record completed hairstyles for portfolios, social media, advertising, or promotional purposes.

We will not intentionally use identifiable client photographs for promotional purposes without appropriate permission.

Consent to photography may be requested separately and is not automatically required simply because you use this website.

10. Text Messages and Electronic Communications

If you provide your telephone number, you may receive communications relating to appointments and services.

These may include:

• Booking confirmations;
• Appointment reminders;
• Rescheduling notices;
• Customer-service messages; and
• Other service-related communications.

If you separately consent to receive promotional text messages, Veno Braids may also send marketing or promotional messages.

Consent to promotional text messages is not a condition of purchasing services.

Message and data rates may apply.

You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for assistance where supported.

Transactional or appointment-related communications may continue when reasonably necessary to complete an appointment or transaction.

11. Email Communications

If you provide your email address, we may send appointment information, service communications, receipts, customer-service responses, and, where permitted, promotional information.

You may unsubscribe from promotional emails by using the unsubscribe option contained in the message or by contacting us.

12. Intellectual Property

The website and its contents, including:

• Veno Braids branding;
• Logos;
• Text;
• Graphics;
• Designs;
• Photographs;
• Videos;
• Service descriptions;
• Website layout; and
• Other original content

are owned by Veno Braids or used with permission and may be protected by copyright, trademark, and other intellectual-property laws.

You may view website content for personal, noncommercial use.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit our content without prior written permission.

13. Reviews and User Content

If you submit a review, testimonial, photograph, comment, or other content directly to Veno Braids, you represent that you have the right to provide that content.

If you give Veno Braids permission to use the content for promotional purposes, you grant Veno Braids permission to reproduce, display, publish, and distribute the approved content for those purposes.

Reviews displayed from third-party platforms may remain subject to the terms and policies of those third-party services.

14. Third-Party Websites and Services

Our website may contain links to third-party services, including platforms used for:

• Appointment scheduling;
• Payment processing;
• Maps and directions;
• Social media;
• Reviews;
• Website analytics; or
• Other business functions.

Veno Braids does not control these third-party websites and is not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be governed by their separate terms and privacy policies.

15. Website Availability

We make reasonable efforts to keep the website accurate and available but do not guarantee uninterrupted or error-free operation.

We may update, suspend, change, or discontinue any portion of the website without notice.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

Veno Braids makes no guarantee that:

• The website will always be available;
• The website will be error-free;
• All information will always be current or complete; or
• Website content will meet every user’s individual expectations.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Veno Braids will not be liable for indirect, incidental, consequential, special, or punitive damages arising solely from your use of or inability to use the website.

Nothing in these Terms is intended to limit liability that cannot legally be limited under applicable law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold Veno Braids harmless from claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of the website or your violation of these Terms.

19. Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

Any dispute relating to these Terms or use of the website will be subject to the jurisdiction of the appropriate courts located in Alabama unless applicable law requires otherwise.

20. Changes to These Terms

We may update these Terms from time to time.

When changes are made, the updated Terms will be posted on this page with a revised effective date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

21. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any appointment or booking policies presented to you, constitute the agreement governing your use of the Veno Braids website.

23. Contact Us

Questions regarding these Terms may be directed to:

Veno Braids 3985 Parkwood Road Bessemer, Alabama 35022 Phone: (205) 440-0561 Email: info@venobraids.com Website: https://venobraids.com